Infosys BPM Released Job Openings On 27/06/2022.Infosys BPM Limited is a new-generation Indian bank headquartered in Mumbai. The bank offers commercial, transactional and electronic banking products and services. Infosys BPM was inaugurated in April 1994 by then Union Finance Minister Manmohan Singh.Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Infosys BPM s Recruitment 2022 are provided below. Interested and eligible candidates can submit application along with resume.Â
Vacancy Details:
Infosys BPM Recruiting Any Graduates with 00-04+ Years Experience for Service desk & Customer Service Position.Complete Details for the Service desk & Customer Service follows.
Important Details :
- Location :Bangalore/Bengaluru
- No of Vacancies:Not Disclosed
- Details of Salary: Not Disclosed
- Opening date for online Application: 27/06/2022
- Mode of application :Walkin
- How To Apply: 29 June , 10.00 AM – 2.00 PM
Infosys BPM Ltd , Focus Tower Plot No.25 and 23, Konappana Agrahara Village, Begur Hobli , Electronics City, Bengaluru, Karnataka 560100
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Job Description/Skills Required
Note: Please carry copy of this email to the venue and make sure you register your application before attending the walk-in. Please use below link to apply and register your application. Please mention Candidate ID on top of the Resume ***
https://career.infosys.com/joblist?companyhiringtype=BPM&countrycode=IN
Referral ID : PROGEN-HRODirect-121907
Service desk and Customer Service
Things to remember while entering the campus
- Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
- would need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
- Please wear masks, & follow Covid protocols
- Documents to Carry:
- Carry 2 Copies of print out your updated resume;
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Job Description::
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- knowledge in using ticketing tools such as Service now, Remedy, control M will be added advantage
- Knowledge of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
- General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
- Productivity applications like Microsoft office tools.
- Open to work in 24*7 and work from office environment
- Analytical problem solvers who will understand issues and to resolve customer issues
- Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
- Being proactive and show the utmost respect for customers time
- Good time management, ensuring all contacts with customers add value
- Work from Office
Pointers to note:
Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.Original Government ID card is must for Security Clearance.
Click here for Official notification and ApplyÂ
