Randstad Recruitment 2021. Randstad recruiting Any Graduate for Customer Support Executive and issued online Job notification to accept Applications. Interested and eligible candidates can fill the Job application form in online with Education and personal details and submit application along with resume .
Randstad India is a division of Dutch-based Randstad Holding NV, a Dutch multinational human resource consulting firm headquartered in Diemen, the Netherlands.
Vacancy summary details :
- Company Name: Randstad
- Location : Gurgaon/Gurugram
- Post Name: Customer Support Executive
- Qualification: Any Graduate
- Experience: 2 – 6 years
- No of Vacancies:02
- Details of Salary:₹ 2,00,000 – 3,00,000 P.A.
- Opening date for online Application: 05/07/2021
- Mode of application :Online
- Selection Process: Shortlisted candidates may called for selection process including personal interview and Group discussion , Exam
- Contact Details: Rahul.email@example.com or What’s app 8178482052
Job Description/Skills Required
- Call center executive expected to be specialist in outbound calling and pitching up sales through call centre & in collecting customer feedback.
- Managing large amounts of inbound and outbound calls in a timely manner. Manage call center KPIs Drop of ratio, Response time, repeat call ratio, call handling process customer satisfaction and executive quality score up to optimum level and look into the opportunities in area of improvement to further enhance overall customer satisfaction.
Follow communication scripts when handling different topics. Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities to upsell products when they arise.
Build sustainable relationships and engage customers by taking the extra mile. Keep records of all conversations in our call center database in a comprehensible way. Meet personal/team qualitative and quantitative targets4.
Click here for notification and Apply