Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. See how at http://www.cognizant.com or @cognizant.
- Vacancy details:
- Department:Â Customer Service Voice Process
- Qualification:Any Graduate, Any PostgraduateÂ
- Experience: 0Â years
Job Description –: Greeting from Cognizant Technology Solutions.!!!!
Important Details :
- Location: Hyderabad
- Post of date:12/09/2024
- Selection Process: The selection will be on the basis of Interview.
- Mode of Interview: Face to face
- Interview Rounds of Interview: HR
Walkin Interview Details:
Date :14th SeptemberÂ
Time :10.00 AM – 1.30 PM
Interview Location:Â Cognizant Technology Solutions Building 12A, Raheja Mindspace IT Park, Mindspace Madhapur Rd, HITEC City, Hyderabad, Telangana 500081
Job description
Role & responsibilities
The focus of the role will be to:
Follow all compliance and security measures relating to client data.
Take action on process changes and updates and handle the same with proper research.
Adhere to process quality metrics and strive to exceed the monthly/annual quality & productivity targets.
Adhere to process norms and structure.
Ability to gather information via outbound calls to businesses within specific country locations.
Ability to work with a high degree of accuracy.
support users to make bookings/ reservations with various types of businesses
work with great attention to detail / content review
Have an extensive exposure to customer service
Work in a rapidly changing environment
Work with high profile tech/ evolving AI
Preferred candidate profile
We are looking for candidates, graduates in any discipline.
Excellent communication skills English (reading and speaking)
Looking for Immediate Joiners
Flexible with shifts
