Wipro Released Job Openings On 20-12-2021.Wipro Limited is an Indian multinational conglomerate headquartered in Bangalore, Karnataka, India. Its diverse businesses include FMCG, lighting, information technology, and consulting. The Fortune India 500 ranks it the 29th largest Indian company by total revenue..Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Wipro Recruitment 2021 are provided below. Interested and eligible candidates can submit application along with resume.
Wipro Recruiting Any Graduate Candidates with 00-03+ Years Experience for Associate Position.Complete Details for the Associate as follows.
Important Details :
- Location :Navi Mumbai
- No of Vacancies:Not Disclosed By Recruiter
- Details of Salary: Not Disclosed By Recruiter
- Opening date for online Application: 20/12/2021
- Mode of application :Online
- How To Apply: At the End of the Article We Have Provided Source Link,Please Go through that and Follow Necessary Steps
Job Description/Skills Required
- Customer Service through calls, Chats & emails Ensure timely and accurate service delivery at defined productivity levels Build client & domain knowledge to be able to deliver a resolution on the first conversation Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort Maintain Internal & Client level delivery quality on calls, chats & email conversations Adhere to Customer Service Attendance & Accountability policies Execute issue /query resolution and ensure proper documentation & follow-up Identify, share and support operational improvements Excellent attention to detail is necessary ensuring all customer documentation are correctly logged Adherence to and achievement of Service Levels and quality standards for the team Take ownership for keeping up to date with internal Procedural changes and policy updates, ability to adapt to change well. Participate constructively in case reviews, meetings and training sessions..