Wipro Limited Walk-in Interview .Wipro Limited Notification full details below.Interested and eligible candidates can attend Interview on scheduled time and venue.
Vacancy details:
- Qualification: Any graduate – BA/B.Com/B.Sc (non-technical), MA, M.Com, (0nly part time MBA, PGDM) and B.TECH and MBA fresher not Applicable
- Experienced: 0-3 Years
- Openings: 100
Job Description: Greetings from Wipro Technologies pvt ltd .!!
Important Details :
- Location: Gurugram
- Selection Process: The selection will be on the basis of Interview.
- Mode of Interview: Face To Face Interview
- Interview Rounds of Interview: HR
Greetings from WIPRO,
Time and Venue
25 July , 12.00 PM – 2.00 PM
Wipro, Tower 2, Candor Techspace, Sector 48, Gurgaon 122001
Contact – Yatharth Srivastava
Summary
- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
- Document all pertinent end user identification information, including name, epartment, contact information and nature of problem or issue.
- Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
- Follow standard processes and procedures to resolve all client queries.
- Resolve client queries as per the SLAs defined in the contract.
- Maintain ogs and records of all customer queries as per the standard procedures and guidelines.
Experience
6 – 36 Month / Basic MS Excel
Category
Back office/Data handling or data management
Working Conditions
Fixed evening shift (5 days working). Saturdays and Sundays are fixed off.
Both Side Cab
Service Agreement
Applicable for 1 year (Mandatory)
