Genpact Zoom Interview on 25th May 2021 For Customer Service Executive

Genpact recruiting Any Graduate for Customer Service Executive and issued online Job notification to accept Applications.

With a startup spirit and 95,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brandsand we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.. Eligibility for the Customer Service Executive as follows.

Vacancy summary details :

• Company Name: Genpact
• Location : Gurgaon/Gurugram, Delhi / NCR
• Post Name: Customer Service Executive  
• Qualification: Any Graduate
• Experience: 01-03 years
• No of Vacancies: Not Disclosed by Recruiter
• Details of Salary: Not Disclosed by Recruiter
• Opening date for online Application:24/05/2021
• Date of examination: NA
• Time and Venue : Walkin Interview on 25th May from 11.00 AM – 3.00 PM onwards

  Zoom ID: https://genpact.zoom.us/j/9368030643

• Mode of application : Online
• Selection Process: Shortlisted candidates may called for selection process including personal interview and Group discussion , Exam

Job Description/Skills Required

• Transaction processing and making reach out calls to Insured/provider/facility according to standard work & SOP
• Prioritize transactions according to documented guidelines to meet SLA
• Plans and organizes tasks and work responsibilities to achieve objectives
• Comprehending and responding to customer inquiries. Identify, research, and resolve problems.
• Assist with/perform other team tasks as required.
• Ability to accurately interpret and compile information from a variety of sources and systems
• Ensure that turnaround time and quality of the work meets Company service standards
• Interact with Onshore /Offshore and customer in a respectful and professional manner via email and on calls
• Manage own work in process and support team efforts to ensure that individual, team goals are met.
• Maintain key records like working files, email for reference and audit purpose
• Should be able to handle basic day to day requirements of excel

Click here for notification and Apply