Genpact Walk-in Interview 2025.Genpact Notification full details below.Interested and eligible candidates can attend Interview on scheduled time and venue..
Vacancy details:
- Department: Customer Service
- Experience: 0Â years
- Qualification: Any Graduate
- Salary:₹Not Disclosed
Important Details :
-
Work Location:Â Hyderabad
- Selection Process: The selection will be on the basis of Interview.
- Mode of Interview: Face to face
- Interview Rounds of Interview: HR
Walkin Interview Details:
Genpact Mega WALK-IN Drive for FRESHERS Customer Service: Voice & Non-Voice Roles (English & Hindi) on 21st January 2025 || Hyderabad
Date: 21st January 2025 (Tuesday)
Time: 2 PM – 4 PM
Venue: Genpact, F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049
Languages known: Hindi + English
Work Location: Hyderabad (Only work from office)
Shifts: Flexible with any shift
Responsibilities
Non voice roles
- Provide resolution to maintain standards of quality.
- Review content and provide resolution based on prescribed guidelines.
- Recognize trends and patterns and raise issues timely.
- Provide insights to help improve the support to the users.
- Maintain a thorough understanding of process and policies.
- Provide excellent customer service to our customers.
Voice Roles
- Respond to customer queries and customers concern
- Provide support for data collection to enable Recovery of the account for end user.
- Maintain a deep understanding of client process and policies
- Reproduce customer issues and advance product bugs
Qualifications we seek in you
Minimum qualifications
- Graduate (Any Discipline except law)
- ONLY Freshers are eligible
- Candidate should be able to Read/speak/comprehend in Hindi and English languages
Note: Please carry below documents with you:
- 3 copies of updated resume
- 3 Passport size photographs
- Original Aadhar card
- 2 copies of Aadhar card
