Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work.Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Cognizant Group Recruitment 2021 are provided below. Interested and eligible candidates can submit application along with resume.Â
Vacancy Details:
Cognizant Recruiting B.Pharma in Pharmacy, B.Sc in Nursing,MS/M.Sc(Science) in Nursing, M.Pharma in Pharmacy Candidates with 00-04+ Years of Experience for Team Leader Position.Complete Details for the Team Leader as follows.
Important Details :
- Location :Mumbai
- No of Vacancies: NA
- Details of Salary: NA
- Opening date for online Application: 09/08/2021
- Mode of application :Online
- How To Apply: At the End of the Article We Have Provided Source Link,Please Go through that and Follow Necessary Steps
Job Description/Skills Required
Business/ Customer:
- Interacts with Client/ customer to manage and resolve customer requests through effective queue management (prioritization of demand).
- Provides project updates.
- Create/collate periodic reports for client report meetings.
- Ensures data integrity of data presented to client.
Coding:
- Compliance with timelines for coding activities.
- Ensure Compliance with Coding Reports.
- Perform Dictionary upversioning activity.
- Serve as an SME to Medical Reviewers regarding the coding activities and guidelines.
- Coordinate with the Cognizant onsite Medical Coding Specialist/Lead Data Manager.
- Deliver or coordinate training for onsite and offshore medical coders.
- Participate in creation and maintenance of projectspecific coding conventions.
- Coordinate to manage Rave specific issues.
- Use daytoday coding activities as a reference to define and create metrics.
- Provide timely feedbacks, and hold regular team connect meetings and project meetings for various issues and updates.
- Coordinate with data managers working on the same study.
- Perform Operational QC.
CDM:
- 1 Ensure completion of Data management activities as executed by Data Managers.
- 2 Contribute towards improvement in process, quality and efficiency to decrease the manual efforts.
- 3 Ensure Adherence to project level SLAs and KPI.
- 4 Face Internal, Client or Regulatory audits and assist in closure of findings wherever applicable.
- 5 Responsible for overall quality of deliverables from the Data management team.
- 6 Perform the Operational QC ( sample QC) for the DM deliverables.
- 7 People management and resource/work allocation across projects.
Project / Process:
- Ensure process deliverables are met.
- Acts as an SME for the team to Identify & resolve issues and document all process changes.
- Monitor & review first level processing.
- Process complex Transactions.
- Handle first level escalations from client.
- Identify and assess service improvement opportunities.
- Contribute to process improvement initiatives.
Knowledge Management:
- Perform knowledge sharing.
- Update Process documentation /user manuals as appropriate for the process.
- Participate in knowledge transfer.
People/Team Management:
- Ensures alignment to org driven metrics and hygiene needs in terms of.
- a Pyramid and Span.
- b Job Rotation of resources.
- c Cross Skilling of Resources.
- Mentors/coaches and grooms teams members to grow.
- Drives teams learning and innovation index goals.
- Delegates, assigns and reviews tasks given to team members for accuracy.
- Performance Management and development plans.
- Manages attrition and absenteeism.
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