Amazon Released Job Openings On 24-01-2022.Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform.Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Amazon Recruitment 2021 are provided below. Interested and eligible candidates can submit application along with resume.
Vacancy Details:
Amazon Recruiting Bachelor’s degree Candidates with 00-05+ Years Experience for HR Contact Center Associate Position.Complete Details for the HR Contact Center Associate as follows.
Important Details :
- Location :Remote (Hiring office located in Hyderabad/Secunderabad)- Work From Home
- No of Vacancies:Not Disclosed by Recruiter
- Details of Salary: 1,50,000 – 4,50,000 P.A.
- Opening date for online Application: 24/01/2022
- Mode of application :Online
- How To Apply: At the End of the Article We Have Provided Source Link,Please Go through that and Follow Necessary Steps
Related Job: WhatsApp/Mail Resume : 100 FRESHER B.Sc,B.Pharma,M.Sc,M.Pharma Immediate Openings At Vee Technologies
Job Description/Skills Required
- **As an HR Contact Center Associate that supports disability, leave, and accommodation, your responsibilities will be:** * Serve as the first point of contact for leave, disability, and accommodation related questions * Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high degree of customer focus * Resolve queries by referring to documentation such as frequently asked questions and standard operating procedures and escalate when these cannot be resolved * Build customer trust through empathetic personalized conversations * Receive queries via phone and log contacts into the shared service case management system * Work closely with partner teams to keep up to date on process changes, partner for quick resolution of cross-functional issues, and consult to improve processes * Have the flexibility to work a variable shift between 5:00 PM IST- 8:30 AM IST Sundays to Saturdays, subject to business needs. Basic Qualifications * Bachelor’s degree * Freshers are eligible * 0 to 10 years of contact center, customer service, human resources or equivalent experience. * Proven ability using Microsoft Office skills and other computer or internet based programs. * Demonstrated proficiency handling customer contacts, queries and resolutions. * Proven ability to manage customer contacts in a fast paced environment. * Proven ability to adjust to constantly changing workloads. * Proven ability to follow existing process with high attention to detail. * Proficient in English, both verbal and written..
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