Cognizant Released Job Openings On 02/12/2022.Cognizant (Nasdaq-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. .
Vacancy Details:
Cognizant Recruiting Any Graduates with 00-01 years experience for Customer Retention – Voice / Blended position.Complete Details for the Customer Retention – Voice / Blended as follows.
Important Details :
- No of Vacancies:Not Disclosed
- Details of Salary: NA
- Opening date for online Application: 02/12/2022
- Mode of application : Walk In
- Time and Venue: 3rd December , 9.00 AM – 1.00 PM
5/535, Rajiv Gandhi Salai, Nehru Nagar, Thoraipakkam, Tamil Nadu 600096Contact – PaneerSelvam
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Job Description/Skills Required
We are looking for enthusiastic professionals for Voice / Non Voice Process who possess flawless communication and expertise in Technical skills. If you have excellent customer handling skills, are tech-savvy, love learning and implementing new technology, with the passion to guide to customers, we would love to talk to you.
Responsibilities:
- Ability to understand the issue and route to appropriate team
- Ticket Creation/Categorization/Prioritization
- Incident resolution and recovery
- Ensure on meeting daily KPIs
- Receiving and making end user calls
- Provide first level resolutions
Qualification Required
- Good written & Verbal communication
- Interested to work in voice Process (BPO)
- Any graduates
- Basic computer knowledge
- Flexible to work in Night shifts / Rotational Shifts
- Ready to work from Office
Walk-In timings 09:00 AM to 01:00 PM
Things to Carry
- Updated Resume
- Passport size photograph
Photocopy of the below documents.
- Aadhar card
- PAN Card
- Voter ID / Passport
- Vaccination certificate
- Educational documents such as Provisional / Degree certificate, Consolidated Marksheet, Semester marksheets
