Amazon Released Job Openings On 26/11/2022.Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform.Eligibility Criteria / Educational Qualification, Official Notification, Apply Online Form Link & Other Relevant Details for Amazon Recruitment 2022 are provided below. Interested and eligible candidates can submit application along with resume.
Vacancy Details:
Amazon Recruiting Any Graduate Candidates with 00-02+Years Experience for KDP Support Analyst Position.Complete Details for the KDP Support Analyst as follows.
Important Details :
- No of Vacancies: 15
- Details of Salary: NA
- Opening date for online Application: 26/11/2022
- Mode of application :Online
- How To Apply:At the End of the Article We Have Provided Source Link,Please Go through that and Follow Necessary Steps
Related Job: TELEPHONIC INTERVIEW : Wipro Hiring FRESHERS (Whatsapp Resume)
Job Description/Skills Required
BASIC QUALIFICATIONS
- Should be willing to work from the office as VCC is not available.
- Should be willing to work in night shifts and over the weekends.
- Excellent written and verbal communication skills required.
- Process and respond to phone calls, chats and emails received from publishers.
- Work on developing personalized responses for publisher questions.
- Must be able to interact with external stakeholders like customers and suppliers comfortably.
- Investigate payment concerns brought up by customers.
- Route payment concerns to Accounts Payable.
- Reprocess stuck books through the system.
- Route issues and bugs that need engineering expertise to the development teams.
- Remove certain content as it is identified by the QA team and notify vendors that their content has been removed.
- Maintain and improve a knowledge base with unique vendor requests and their solutions.
- Work with customer service manager in documenting process flows.
PREFERRED QUALIFICATIONS
- Additional computer skills certifications in web technologies are preferable.
- Experience in web-enabled software products or services is highly preferred.
- Should be able to understand a complex problem and respond to authors.
- Basic familiarity with web technologies and HTML is highly desirable.
- Strong analytical skills required. Must be able to understand problems that authors are facing, categorize, document, and decide when and to whom to escalate them.
- Detail-oriented and process-focused. Must be able to follow the process and document interactions as per requirements in clear and concise manner.
- College graduates.
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